Using the app in Admin mode, event staff can perform assisted registration tasks, monitor the event's progress, change app settings, and manage attendees (look up, check-in, and register attendees; edit accounts; and print badges). 

This article includes the following sections:

To view the various options, tap the tabs on the left side of the screen:

Demo Video

View Event Statistics

On the first tab, Statistics, view event check in and registration statistics.

To view statistics for your event:

1. Tap the Settings icon  at the lower left.
2. (Conditional) If the app is not in Admin mode, tap Switch to Admin Mode, < Admin Mode.
3. Tap the Statistics tab icon.
   
   Event statistics display.

Manage Attendees

On the second tab, Attendees, manage attendees.

Check attendees in, edit attendee information, and reprint attendee badges.

View/Edit Attendee Profile

Look up attendees to view or edit their attendee profile.

To view /edit an attendee profile:

1. Tap the Settings icon  at the lower left.
2. (Conditional) If the app is not in Admin mode, tap Switch to Admin Mode, < Admin Mode.
3. Tap the Attendee tab icon.
   
   A list of registered attendees displays.
   If an attendee is checked in, a check mark displays to the right of the attendee's information.
4. Search for the attendee, then tap the name to open the attendee profile.
5. Tap Edit.
6. Make any changes, and then tap Done to save.
   The profile is updated.

Check In or Undo Check In

To manage an attendee check in:

1. Tap the Settings icon  at the lower left.
2. (Conditional) If the app is not in Admin mode, tap Switch to Admin Mode, < Admin Mode.
3. Tap the Attendee tab icon.
   
4. Search for the attendee, then tap the name to open the attendee profile.
5. Do either of the following:
   • Tap Check-in to check in the attendee.
   • Tap Undo Check-in to undo the attendee check in.

Print Attendee Badge

Event staff can print the badge of attendees that have checked in.

To print an attendee badge:

1. Tap the Settings icon  at the lower left.
2. (Conditional) If the app is not in Admin mode, tap Switch to Admin Mode, < Admin Mode.
3. Tap the Attendee tab icon.
   
4. Search for the attendee, then tap the name to open the attendee profile.
5. (Conditional) If the attendee has not checked in, tap Check-in and check in the attendee.
6. (Conditional) If you need to edit the attendee profile, tap the name, make changes to the attendee profile, then tap Done.
7. Tap Reprint Badge.

Register Attendees

On the Register tab, register attendees.

To register an attendee:

1. Tap the Settings icon  at the lower left.
2. (Conditional) If the app is not in Admin mode, tap Switch to Admin Mode, < Admin Mode.
3. On the left, click the Register tab icon.
   
4. Complete the registration form, then click Done.

Collect Payment

Event managers must collect payment onsite using RainFocus Admin.

To collect payment using RainFocus Admin:

1. In a web browser on a computer, sign in to RainFocus Admin at https://app.rainfocus.com.
2. Navigate to Registration > Attendees.
3. Search for an attendee and open the attendee’s profile.
4. In the Orders tab, click Add Order.
   1. Choose the desired package, then click Next.
   2. Complete the payment information, then click Submit.

Switch Modes

As needed, you can switch the mode on an iPad.

To switch modes:

1. After configuring the app, tap the Settings icon  at the lower left.
   
2. If required, enter your passcode.
3. On the top right, tap Switch to Admin mode or Switch to Kiosk mode, depending on the mode the app is in.
   
4. Click the (<) button to display the new mode.