In the Help Center, you can view documentation and submit support requests.

This page contains information that may be helpful as you use the Help Center.

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Access the Help Center from RainFocus Admin

In the Help Center, you can view documentation and submit support requests. You can access the Help Center from RainFocus Admin.

Notes:

If you do not have an account in the Help Center, request access to the Help Center.
For more information, see Requesting Help Center Access and Using the Help Center.
If your web browser session times out, reconnect through RainFocus Admin.
If you experience problems logging in or viewing content, submit a request to RainFocus Client Care.
Note that to sign in to the Help Center, your browser must allow cookies from third-party sites.

In RainFocus Admin, click your user name at the top, then click Help Center.
Or, go to https://help.rainfocus.com/hc
In the Help Center, sign in (to view more content) by doing the following:
1. Click Sign in at the top.
2. Enter your credentials.
3. Click Sign in.
  
  Note: To see all available articles, you must have access permission (assigned when you are granted access). Otherwise, you see only the same articles available when you are not signed in. You can verify you have access permission, after signing in, by seeing whether you are authorized to view this page: Product Updates.

Web Browsers

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